On each product page, you will find a size guide to help you choose the best fit. Should you have any questions, our Personal Shopper team is delighted to assist you with sizing, garment care, or any other inquiries.
Available Monday to Thursday, 08:00–17:30, and Fridays, 08:00–14:00 (CET).

• Phone: +34 91 532 37 50
• WhatsApp: +34 636566885
• Email: [email protected]

We produce only Limited Editions. Because our pieces are crafted using "slow fashion" techniques, they arrive at our boutiques in staggered shipments. If an item is out of stock, you may join a waiting list to be the first to purchase it when it arrives. If the button displays "Sold Out," it means the item will not be restocked. However, as our collections evolve seasonally, do check back for new designs.

Shipping is complimentary within Mainland Spain, the Balearic Islands, and Portugal. For the Canary Islands, shipping is €27; please note that VAT is not charged according to current regulations.

• Home Delivery: You will receive a confirmation email with a tracking number once your order leaves our warehouse. Deliveries within Spain typically take 1–3 business days. Our team may follow up to ensure you are fully satisfied with your purchase.
• In-Store Pickup: You may collect your order at our flagship store: C/ Claudio Coello 53-55, Madrid. Please present your order or invoice (digital or printed), found in your "My Account" section.
• Pickup Point: Choose a local collection point convenient for you at checkout.

Shipping options and delivery times vary by destination and purchase time. During sales or promotional periods, delivery times may be extended.

Spain & Europe: Yes, the first size or model exchange is free. You may manage your exchange here: If Returns

Rest of the World: Please process a return through our logistics portal: If Returns

Spain: In-store returns and exchanges are free. Returns via post are free (except during sales, where a €4.00 fee applies). Home collection has a cost of €8.00.

Europe & Rest of World: Returns are at the customer's expense via our portal.

You have 14 days from the date of receipt. Items must be in their original condition. Please note that custom or altered garments are not eligible for return. Refunds are processed via the original payment method within 5 days of receipt.

Yes, we ship worldwide. International shipping costs are calculated automatically at checkout.

What are international delivery times?

• Spain: 5–7 business days.
• International: 7–16 business days, depending on the destination.

You can reach us through our Contact Page. We are always delighted to assist you.